Appointments for Durham and Cary Offices

To schedule a patient appointment with an ophthalmologist at any of the four Duke Eye Centers in the Triangle (Durham and Cary), please call the appointment office at 888-355-0204 (681-3937 locally). The scheduling desks are staffed from 8:00 a.m. to 5:00 p.m., Monday through Friday. 

If you are unable to reach the above Eye Center numbers, you can call 800-633-3853 (416-3853 locally) during the hours of 7:30 a.m. to 7:00 p.m., and a representative can assist you in making an appointment. After 7:00 p.m. you can leave a message and your call will be returned.

If the patient requires the services of an interpreter, please inform the scheduling staff so advance arrangements can be made.

Established patients may make appointments online.

Appointments for Winston-Salem Office

To schedule an appointment in Winston-Salem call 336-768-3240 or (toll free) 1-888-642-0554.

Emergency Eye Care – After Hours

Eye Center physicians are accessible through the 24-hour Physician Referral Service at the Duke University Medical Center. Patients who visit the Emergency Room after normal business hours will be seen by a physician from the Duke Eye Center.

Urgent Eye Care (during regular business hours)

Urgent eye care is provided during the hours of 9 am to 11 am and 1 pm to 3 pm. Ocular (eye) injury, trauma, infection or sudden onset of ocular pain or decresed vision may be considered as urgent. Triage nurses are available from 8 am to 5 pm to assist in determining the severity of the situation and to answer questions. To reach a screening nurse, call 800-422-1575, press option 5 or locally call (919) 684-6611 and press option 5. Patients needing urgent eye care after 4 pm are asked to go to the Duke North Emergency Depeartment and request to see the eye doctor on call.

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